Hello ladies,
I have just ordered two dolls from dollmore and as I was doing it I made a little tutorial about ordering a doll. Most companies work on the same basis so if you have ordered from one you will be able to order from them all.

This isn't really going to be much help if you have already ordered a doll but I just thought it would be nice for the people who want to get one but haven't yet as buying from a company in a different country can be scary if your not used to it.


1. Choose the doll you want to buy


2. Choose the options you want from the drop down menus NOTE - even if there is something on there you don't want i.e. a face up there is an option not to have it in the drop down menu so you will need to select that you don't want it.


3. Now you have set all the options click on 'add to cart'


This is the cart
4. If you want to buy more then what is in your cart you can either press the 'back' button on your browser or press 'continue shopping' in the cart
5. The amount the products is worth is automatically calculated
6. Above the amount you will pay (in red) is how many points your order is worth this get's you money off your next order.


Time to set up the shipping
'Step 1: Select shipping company' < in the drop down menu next to this writing under your product in the cart choose 'EMS' NOTE - EMS is the only option on this drop down menu so don't be worried if this is all you can see


As soon as you click 'EMS' the cart will refresh and you will see this writing under the products

continued in reply

'Step 2: Choose Zone' < In the drop down menu next to this writing choose 'Zone 3' for the UK or Europe.


under where you put in the options foe 'EMS' and 'Zone 3' You will see the amount the shipping will cost you
Also the total in red has now been recalculated automatically to add the shipping amount
Now click 'check out'


You will now see a slightly different screen which if you have an account will have you billing address on - I recommend creating an account so you can collect points
NOTE - If you don't have an account you can still order as a guest but you will not get points


(this is the same page as above)
Check the box next to Delivery information (if you have created an account) and your billing address with be automatically added to the delivery information boxes
NOTE if you don't have an account with the company you will have to fill in all the fields manually


(this is the same page as above)
Choose your method of paying
I recommend paypal because it is cheaper and quicker then sending a bank balance transfer from your bank to the company
NOTE: on this screen is also a box to add a message to the store so if you have any conditions or anything to say send it here... I also put the same message into the box in paypal for sending a message with the money.
If you have agreed a layaway with the company make sure to put in here that they have agreed a layaway with you on these dates for this amount so that they don't expect you to pay all up front
After you have chosen the payment method click 'check out'


After you click on check out you will see this blank screen
This screen never changes so close it you have now placed your order.
NOTE - DO NOT refresh this page and DO NOT press back and click check out again
If you do wither of these two it will add the order again so you will be charged for two lots of what ever you ordered.

Now you've placed you order if you go into your e-mail account you have used on the companies web-site you will see an e-mail from dollmore titled Thankyou
This is an e-mail confirmation o your order and will have all of the product you have ordered from them and the total of what it costs.

If you pay dollmore through paypal I suggest not using the link in the e-mail they send you go into paypal manually and send the money that way.

Dollmore paypal address:- necking@dollmore.com

And that's it I hope that this helps a few of you out in taking that first step to getting your very own bjd.

That's brilliant, thanks H, the first time is scary when it's a foreign country

Thanks H, thats really helpful.

Hey H i can order mine now i know how to do it, you just have to pay foe her ok??????
Well done i am sure ladies will find this very helpful as i know some ladies find it difficult dealing with a foreign company

thanks H thats great i have been on the site and chickened out as i didnt know if it was safe also i found it scary but now i will know exactly what to do

Here is an explanation of the various options and terminology as well:

1) Skin Type: This isn't available on all dolls, but sometimes you can select what complexion the doll can have. This can range from "white" to "normal" to darker complexions.

2) Default Make-Up: This is the face painted similarly to the picture. There may be slight differences.

3) No Make-Up: This means that there will be no paint on the doll's face. Your doll's face will be a blank canvas.

4) Request/Special Request Make-Up: This option is not available on all sites, but this means you can choose what type of make-up your doll has.

5) Body Blushing (or Brushing on some sites*): This option is not available on all sites, but this usually means that the body is painted in places to add realism. This generally also includes body coating so the painted areas don't wipe off. If the site is poorly translated it could mean sanding only or a combination of sanding and the body coloring and body coating.

6) Sanding Service: This option is not available on all sites, but this means that the resin is smoothed out so there are no visible lines most notably on the arms and legs.

(*In Japanese, R and L are combined into a different sound, so often these two sounds are interchangeable. I went to the dentist and saw "teeth breaching" advertised as a service they offered. If unsure about something a company offers ask on the forum and someone who has bought from them will be able to tell you explicitly what it means.)