Full Version : So Fed Up with Discover Dolls Mag!
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Diane- 03-03-2008
Thanks for clearing that up Cathy, glad to hear I can still renew online.
I think you do a fantastic job and no 13 is the best yet, it just wouldn't be the same with some big company producing it.

Liilith- 03-03-2008
Brilliant Magazine!! Brilliant Editor/Woman/Mother/Business Woman!!! I don't think I could do everything Cathy does and I don't have 2 children under the age of three to look after!! Enough Said Me Thinks !! dollchitchat/AddEmoticons12865.gif dollchitchat/141.gif dollchitchat/patience.gif

chelonia- 03-03-2008
Totally agree with Lillith, Selina and Linda.

catmadvikki- 03-03-2008
Me too I totally agree with Linda Sel and sue ... well done Cathy

I too am not involved with DD mag Im just a customer and a dolly fan and friend

Debs- 03-03-2008
QUOTE (Liilith @ March 03, 2008 01:29 pm)
Brilliant Magazine!! Brilliant Editor/Woman/Mother/Business Woman!!! I don't think I could do everything Cathy does and I don't have 2 children under the age of three to look after!! Enough Said Me Thinks !!    dollchitchat/AddEmoticons12865.gif  dollchitchat/141.gif  dollchitchat/patience.gif

My comments were a factual account of my experience of dealing with the DiscoverDolls business. They were NOT a personal attack against the owner. Therefore I see no need for you to leap to her defence.....

I appreciate hearing everyones positive experiences and whilst I agree that the magazine IS brilliant, I will stand by my view that in my experience the customer service was poor. I didn't have one bad experience, I had 4/6.

How many children or any other 'outside' factors that affect Cathy has to contend with ( while I can understand AND sympathise) should not affect my business transaction with her.

I have three young children, I work full time and I participate in the running of my husbands business...I DO know what 'busy' means and sometimes I don't have the time to constantly chase purchases I've made!

I think the difference here is that I don't know Cathy at all. My comments were not hostile or personal and I don't think her friends need to 'put me in my place' either!

''Enough said'' dollchitchat/bearthrowingkisses.gif

Karen C- 03-03-2008
I also think that Cathy is doing a fantastic job - I looooove the magazine, and it is the only doll magazine that I really love, so I do hope that it will be available for years ahead, as it will be hard to miss!!! dollchitchat/141.gif

Thank you Cathy - you are brilliant!!!!! dollchitchat/vdaybouncies3.gif dollchitchat/bearthrowingkisses.gif dollchitchat/vdaybouncies3.gif

Liz- 03-03-2008
Please respect each other comments.Whether you agree or disagree everyone is entitled to their opinion. dollchitchat/AddEmoticons07635.gif


rebornangels- 03-03-2008
A lot of the ladies who have responded are good personal friends of mine, and they just know that I do take stuff like this to heart.

These lovely ladies are just trying to stick up for a friend, and for that I would like to thank them.

dollchitchat/AddEmoticons1093.gif

I do understand where you are coming from though debzluvzdollz and I am sure I would feel the same in your shoes.
I appreciate that the comments are aimed at how I conduct my business and not at me as a person, its just sometimes, after the end of a long day, its kind of hard to seperate the two! I have taken your comments on board though.

I have apologised, I have explained, and I am currently working at setting things right.
There is little more I can do at this moment in time, apart from get my butt off DCC and back to processing orders so that I don't get more threads like this!!

Although it does hurt, I guess its always good to have a little "feedback" to make sure that problems are continually being corrected.

I would appreciate if this thread could come to a stop now.

Cathy xx

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